We believe in clear expectations, reliable service, and protecting your personal information. The policies below outline how we operate and how we handle your data.
We stand behind our workmanship. If a service-related issue occurs, please contact us within 30 days so we can review and address the concern when applicable.
Payment is due upon completion of service unless otherwise agreed upon in writing. We accept cash, checks, and major credit cards.
All estimates are provided based on visible conditions at the time of evaluation. Final pricing may change if additional issues are discovered during service.
We request at least 24 hours' notice for cancellations or rescheduling. Same-day cancellations may result in a service fee.
Manufacturer warranties apply to most equipment. Labor warranties, when offered, will be explained during your estimate or service appointment.
Emergency services may be available outside normal business hours. Additional fees may apply for nights, weekends, or holidays.
The customer is responsible for providing safe and reasonable access to the equipment and service areas at the time of the appointment. Delays or rescheduling may occur if access is restricted or unsafe.
We collect basic contact information such as name, phone number, email address, and service location when you contact or schedule with us.
Your information is used solely to provide services, communicate with you, send appointment updates, and respond to inquiries.
We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes.
We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.
Our website may use cookies or basic analytics tools to improve performance and user experience. These tools do not collect sensitive personal data.
You may request access, correction, or deletion of your personal information by contacting us directly.
We may use trusted third-party tools for scheduling, communication, or customer management. These tools are used strictly for business operations and are not permitted to use your information for their own marketing purposes.
Questions about our business or privacy policies? Contact us and we'll be happy to help.